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SERVICE DETAILS
Member: amshannon
Service Title: Network / Systems Administrator & PC Technician
Category: 0
Country: United States
US_States Texas
City: Austin
Description: Employment Summary: Dec 2004 – May 2005 RWL Markets Inc. Austin Texas M.I.S. Supervisor/Lead Technician: Responsible for all I.T. related issues for local startup asset disposition company. My duties included all network administration and upkeep database backup project management DOD 5220.22m data destruction and Sarbane-Oxley compliance for our clients. I also managed on-site acquisition in San Jose California. Repaired and configured all servers laptops desktops and network devices for retail wholesale and liquidation. I wrote procedural manuals for data clearing for both HDDs and networking equipment as well as designing warehouse production methods for optimum efficiency. Dec. 2002 - Current Independent Contractor Austin Texas I.T. Management Database ManagementTelecom Cabling Successfully completed many projects as an independent contractor for numerous local companies. Projects included voice and data cabling for a 150 person call center in San Marcos for an Austin based marketing research company database management and QA for a local application service provider and numerous network installs and improvements as well as systems administration needs. Jan. 2001- Dec. 2002 The University of Texas at Austin Network Administrator: L.A.N. Administrator for the Facilities Information Systems department of the Campus Planning and Facilities Management Organization. Responsible for configuring servers switches and routers configuring and verifying data backup procedures maintaining the parts and vendor database for the Power Plant and Chilling Stations as well as being responsible for all the users in the Utilities Dept for the entire 40 acres at U.T.Assisted in the migration of applications and data (including the CAD data for the entire campus some 200 man years of information) from NT 4.0 and AIX to Win2000 Advanced Server and Linux. Also helped to determine departmental standards and practices with regard to Information Services.Configured secure private network for the Power Plant revenue server which is responsible for several millions of dollars in revenue reports each month. Responsible for troubleshooting network connectivity to WAN level. Supported over 250 desktop users whose systems included Unix Linux Windows 98 2000 XP and Mac OS 9 and OS X. May 1999-Sept. 2000 Intelligent Reasoning Systems Inc.Round Rock TX M.I.S. Support Tech: Contracted as Networking/PC technician to assist in company's relocation to a new corporate headquarters. Responsible for the upkeep of a 60+ client network as well as performing routine and specialized repairs and upgrades on the servers and the client workstations. Operating systems and applications supported included Win95-98 NT 4.0 Server and Workstation MS Exchange and SQL. Assisted in the configuration of the network as well as installation of the T1 voice and data lines. June 1998-April 1999 Bee Caves Computer Austin Texas PC Tech: I was responsible for troubleshooting repair upgrades and design of custom systems for home and corporate users. Socket 5 through Slot one systems desktop and server as well providing phone and on-site support for our customers. Jan. 1997- May 1998 Dell Computer Inc. Round Rock TX Senior Level Tech Support: Attended 3 months of training at Dell for general PC and software troubleshooting before being released to the floor. Provided phone tech support for highly valuable corporate and private users. Assisted in resolving escalated calls and in writing tech bulletins on 'hot' issues. Supported Win95-98 MS Office NT 4.0 etc. Summary of Qualifications: I have over 8 years experience in all aspects of troubleshooting PC's servers laptops software and TCP/IP networks from LAN to WAN. My responsibilities have included anything from building PC's and installing and configuring switches and routers to coordinating project management both locally and nationally. I have assisted in developing departmental procedures and protocols as well as ensuring their implementation and upkeep. I have also installed configured and maintained large (200+ user) networks keeping security patches anti-virus and software updates current while helping end users become more comfortable and competent. I attended Cisco's Internetworking Cisco Network Devices workshop in June of 2001 as well as numerous Microsoft and University of Texas sponsored training seminars. Vendors whose equipment I have installed configured and repaired include Sun Compaq Dell IBM Cisco Hewlett Packard Extreme Networks 3Com Alcatel Lucent Meridian and many others. My salary requirements are negotiable relative to working environment and other compensation.
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